Privacy Policy

Introduction

Lexoh operates a platform and services that help organizations manage access control, parking, and security systems. This Privacy Policy explains how we collect, use, and protect your personal information.

If you do not agree to any part of this Privacy Policy, you should stop accessing the Platform and deactivate your account.

Information Collection

We receive, store, and process information that you provide when accessing or using our Platform, such as your name, email, telephone number, and information related to your activity.

We also collect information indirectly when you use our Platform, including log data, mobile data, and cookies.

Cookies

On the public Lexoh website, a session cookie supports website functions and a preference cookie stores your analytics choice.

Google Analytics, Microsoft Clarity and Lexoh analytics measure consented visits, observed sources, page interest and behaviour. Lexoh keeps raw first-party events for 30 days and optional browser attribution for up to 90 days. Successful enquiry delivery is recorded without personal fields; linking it to a visit requires consent. Behavioural scores help analyse interest and do not automatically qualify a sales lead. You can decline or change your choice using Cookie settings.

How We Use Information

We use your personal information for the following purposes:

• To enable you to access and use the Platform
• To operate, protect, improve and optimize the Platform and user experience
• To create and maintain a trusted and safer environment
• To send service, support and administrative messages

Information Sharing

We may share your information with service providers, related entities, and as required by law.

We will not sell your personal information to third parties. Service providers are contractually bound to use information only for providing services to us.

Bot protection

We use checks hosted by Lexoh to protect forms and distinguish automated requests. Security limits temporarily use a keyed hash of the network address; reports retain aggregate categories without IP addresses or browser user-agent strings. With analytics consent, limited automation and interaction indicators may also be associated with your visit for 30 days. We do not create a persistent fingerprint from browser canvas, audio or fonts.

Data Security

We have implemented reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet can be 100% secure.

Your Rights

You may review, update, correct, or delete your personal information by logging into your account.

You can request copies of your personal information by emailing our Privacy Officer at support@lexoh.com.

Policy Changes

We may change this Privacy Policy at any time. If we make material changes, we will notify you by posting the changed policy on the Platform or by email.